top of page

Privacy Policy

Welcome to Merce Walsh Interiors (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website hello@mercewalshinteriors.com.au (the “Site”).​

​

1. Ownership of the Website

The website https://www.mercewalshinteriors.com.au and its content, products, materials, and services are owned by Merce Domingo ABN 65 945 044 101, operating under the business name Merce Walsh Interiors (M|W Interiors).

​

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, postal address, and other contact details.

  • Billing and Payment Information: If you purchase services, we collect payment details via secure third-party payment processors.

  • Website Usage Data: IP addresses, browser type, pages visited, time spent on pages, and other analytics data.

  • Communications: Any messages or inquiries submitted through contact forms, email, or social media.

 

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and improve our interior design services.

  • To communicate with you about your inquiries or projects.

  • To process payments and manage transactions.

  • To send newsletters, promotional materials, or updates (only with your consent).

  • To analyse website traffic and enhance user experience.

  • To comply with legal obligations.

 

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following situations:

  • Service Providers: We may share data with trusted third-party providers (e.g., payment processors, marketing platforms, web hosting services) who assist in operating our business.

  • Legal Compliance: If required by law, we may disclose your information to authorities.

  • Business Transfers: In case of a merger or sale of assets, your data may be transferred to a new entity.

 

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance user experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no online platform can guarantee absolute security.

 

7. Your Rights and Choices

​

You have the right to ask us not to send you marketing emails at any time by emailing us at hello@mercewalshinteriors.com.au to receive a Personal Information Request or Preference Update form, or you can simply follow the unsubscribe instructions contained in the email communication.

​

You have the right to know what Personal Data we hold about you, and to make sure it’s correct and up to date.

You have the right to request a copy of your Personal Data or ask us to restrict processing your personal data or delete it.

You have the right to object to our processing of your Personal Data.

You have the right to ‘be forgotten’ and request we erase your Personal Data.

You can exercise these rights at any time by sending an email to us at hello@mercewalshinteriors.com.au and we will respond to within thirty (30) days.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one (1) month. Occasionally it may take us longer than one (1) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

​

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

10. Contact Us

If you have any questions regarding this Privacy Policy or wish to contact us about what Personal Information we hold about you or you have feedback for us on our Privacy Policy, our Website or Services, you can contact us at any time at hello@mercewalshinteriors.com.au

If you wish to make a complaint you can email us at hello@mercewalshinteriors.com.au We will review and investigate your complaint and get back to you.

You can also submit a complaint to the Privacy Commissioner or local authorities, which will advise you how to submit a formal complaint.

bottom of page